Technical Support Archive

Click on any of the bulleted items below for more information

TWO COOL® v2.X TECH ALERTS
• Using TWO COOL® Versions 2.4 and Earlier With International Versions of Excel 97 or    2000
• Redo Rate in TWO COOL® for Assembly & Packaging or Mask & Reticle Manufacturing
• Parametric Limited Yield Loss and the OEE Chart
• OEE Report
• Double Counting Parametric Yield Loss
• Unscheduled Repair Time
• Sensitivity Analysis and Currency Exchange Factor
• Yield Greater Than 100%
• Calculating Rework
• Clustering Parameter Saved to Database
• Maintenance Costs and Turbo Cool
• Maintenance Calculations
• Display of "Created" and "Revised" Dates in Windows
• Process Recipe Throughput
• Wire Bonder Throughput
• Scheduled Maintenance and Depreciation Update
• Process Recipe Yield Update
• Depreciaton in 5 Year Tables
• Closing All Excel Files
• Incorrect "Created" and "Revised" Dates

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FACTORY COMMANDER® v2.X TECH ALERTS
• Factory Commander® 2.7.X Tech Alert Summary
• Overhead Cost line items in the Product and Total Cost by Category Summary reports
• Errors for models with multiple products where no production demand exists for one or    more of the products
• New usage of material items cannot be established via the Material Used at Step Screen
• Error messages when running model calculations
• Labor IDs that start with a non-numeric character
• Space Character in Folder Pathname Causes Syntax Error
• Process Flow Chart Diagram
• Importing TWO COOL® Data
• Costs of Equipment Utility Categories
• Equipment Group Totals for Manufacturing in the Equipment Production Capacity Report

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FACTORY EXPLORER® v2.X TECH ALERTS
• Factory Explorer® version 2.7
   • Tech Alert #28 Version 2.7 HASP drivers for Windows 2000 users
   • Tech Alert #27 Version 2.7 Calculation of Predicted Percent Rework when using Hold       Tool, Free After This Step
• Factory Explorer® version 2.6
   • Tech Alert #26 Version 2.6 Explanation of Handling Multiple Definitions For the Same       Effective Date
   • Tech Alert #25 Version 2.6 Errant List Separator for Non-US WindowsTM 95/98/NT &       Office 2000
• Factory Explorer® version 2.5
   • Tech Alert #24 Version 2.5 Capacity Analysis and Scrap Inside Rework Loops
• Factory Explorer® version 2.4
   • Tech Alert #23 Version 2.4 HASP Drivers and Windows NT 4
   • Tech Alert #22 Version 2.4 Lot-Splitting Within Rework Loops
   • Tech Alert #21 Version 2.4 Tech Alert #21 Version 2.4 Throughput Rates and Release       Patterns
   • Tech Alert #20 Version 2.4 Raw Process Time Calculations for Models with Scrap or       Rework on Active/Inactive Process Steps
   • Tech Alert #19 Version 2.4 Capacity Analysis for Adjustable Transform & Assembly       Percentages
   • Tech Alert #18 Version 2.4 Capacity Analysis for Batch Tools in Split-Lot Regions
• Factory Explorer® version 2.3
   • Tech Alert #17 Version 2.3 Bias in Simulation-Based WIP Estimates on Tool Group       Results Worksheet
   • Tech Alert #16 Version 2.3 Bias in Product Cost on Process Step Detail Worksheet
   • Tech Alert #15 Version 2.3 Simulating Models with Ramp Data and Infinite Server       Resource Groups
   • Tech Alert #14 Version 2.3 Multiple Replications and Cycle Time Contribution Chart
   • Tech Alert #13 Version 2.3 Product Transform and Unit Throughput Rate
   • Tech Alert #12 Version 2.3 Per-Batch Times for Non-Batch Tools
   • Tech Alert #11 Version 2.3 Excel Run-Time Error When Creating Outputs
• Factory Explorer® version 2.2
   • Tech Alert #10 Version 2.2 HoldTool and Alternative Steps
   • Tech Alert #9 Version 2.2 HoldTool
   • Tech Alert #8 Version 2.2 SPT Dispatch Rule
   • Tech Alert #7 Version 2.2 -InputPct and Product Transform
   • Tech Alert #6 Version 2.2 Cycle Time Contribution Estimates
   • Tech Alert #5 Version 2.2 Batch Size
   • Tech Alert #4 Version 2.2 Inactive Product
   • Tech Alert #3 Version 2.2 -ReadState
   • Tech Alert #2 Version 2.2 Rework Loops
   • Tech Alert #1 Version 2.2 Product Lotsize

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