September 5, 2012 (Austin, TX) – Wright Williams & Kelly, Inc. (WWK), the global leader in cost and productivity management software and consulting services, announced today the formation of a new division dedicated to bringing its world-class modeling and simulation software tools to the healthcare industry. Heading up WWK Healthcare will be industry veteran Mark Allen Stinson.
“The Affordable Care Act (ACA) has added tremendous pressure on hospitals with regard to patient satisfaction,” states David Jimenez, Wright Williams & Kelly, Inc.’s Chairman. “Most people don’t know that up to 5% of hospitals’ reimbursements will be based on patient satisfaction surveys. The leading causes of patient dissatisfaction relate to long queues in both appointment scheduling and day-of-service execution. These issues can be solved using the same methodologies currently applied in high tech manufacturing environments where billion dollar assets must be kept at high utilization rates while minimizing queue times and their impact on overall cycle time and quality.”
“It is imperative that our healthcare leaders have the ability to make informed decisions that optimize the patient experience,” states Mark Stinson, WWK Healthcare’s President. “The effects of the ACA have not begun to reveal themselves. Hospitals will have to deliver more care with even less resources and be subject to the transparent performance benchmarking data already available through the Center for Medicare/Medicaid Services (Hospital Compare).”
“Mark Stinson and I started the first interventional pain center in the Houston Market in Tomball in 1992,” remarked Dr. Kenneth Aló, a recognized global leader in the field of pain management. “Mark has since developed and is currently implementing preemptive optimization and efficiency strategies for hospital systems in anticipation of the upcoming healthcare changes. The decision support systems now at his disposal will effectuate meaningful change in healthcare. Those who utilize it will be on the leading of edge of decision making rather than reacting to the upcoming chaos about to descend upon the healthcare industry.”
With more than 25 years of executive level experience in the private and public healthcare industry, Mr. Stinson has administratively directed all hospital-based clinical, support, and administrative departments. His expertise also includes the research, development, and implementation of market-driven service lines, consolidation/regionalization strategies, Total Quality Management (TQM), safety programs, patient-centered clinical delivery systems, culture change management/stakeholder realignment strategies, and the forging of physician joint ventures.
Before joining WWK Healthcare, Mr. Stinson served as President & CEO of Aware Concepts whose mission was to assist healthcare providers in achieving higher quality and efficiency through system(s) integration, strategic facility planning, and operations improvement.
Parties interested in contributing to the discussion of healthcare cost reduction and productivity improvement are invited to join the WWK Healthcare LinkedIn group at:
With more than 3,000 users worldwide, Wright Williams & Kelly, Inc. is the largest privately held operational cost management software and consulting company serving technology-dependent and technology-driven organizations. WWK maintains long-term relationships with prominent industry resources including SEMATECH, National Institute of Advanced Industrial Science and Technology, Semiconductor Equipment and Materials International (SEMI), and national labs and universities. Its client base includes nearly all of the top 20 semiconductor manufacturers and equipment and materials suppliers as well as leaders in nanotechnology, micro electro-mechanical systems (MEMS), thin film record heads, magnetic media, flat panel displays (FPD), solid state lighting/light emitting diodes (SSL/LED), photovoltaics (PV), and healthcare.
WWK’s product line includes TWO COOL® for detailed process step level cost of ownership (COO) and overall equipment efficiency (OEE), PRO COOL® for process flow and test cell costing, Factory/Healthcare Commander® for full facility capacity analysis and activity based costing, Factory Explorer® for cycle time reduction and WIP planning, and TCOe™ for energy production project costs (cost/kilowatt-hour). Additionally, WWK offers a highly flexible product management software package that helps sales forces eliminate errors in product configuration and quotation processes.
Call today for more information from Wright Williams & Kelly, Inc. Providing software solutions for productivity measurement and enhancement since 1991.