Technical Alert #2
for ALL Users of Factory Commander® v2.3

Summary: The costs for the equipment utility categories are inaccurately calculated.

Details: In the Factory Commander® v2.3 release, the calculated costs for individual equipment utility categories were incorrectly represented in the output reports where the equipment's operation and maintenance cost are presented. The utility category computations for Natural Gas, City Water, DI Water and Other Utilities related to the first two years (8 quarters) of the model's time frame were being underestimated by a factor of four. These calculations are represented as a sum total in the Total Utilities Cost column of the Equipment Operation & Maintenance Costs report. This error is restricted to these specific categories of the equipment. The same computations for the Electricity Cost category are not affected.

Workaround: This issue is resolved in the v2.3.1 update to Factory Commander® which will ship to warranty and maintenance contract customers shortly.

Techalert fc2-9902


6200 Stoneridge Mall Road • 3rd Floor • Pleasanton, CA 94588 • Tel 925-399-6246 • Fax 925-396-6174
©1995-2015 Wright Williams & Kelly, Inc. • All Rights Reserved • Email: [email protected]